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Frequently Asked Questions

How do I subscribe?

Visit the product you wish to subscribe. You will land on the product page, click on 'Subscribe and save on every order.'

Do I have to pay a delivery charge?

All subscription deliveries are free.

When will I get the delivery of products I have subscribed to?

Estimated delivery time is 3 to 4 days post shipping (business days exclude Sundays and other holidays).

Once I subscribe to products, will all my future orders be at the same price I subscribed for?

The Himalaya Drug Company holds all rights to change the price at any time. If a product is shipped before the price change, you will be charged old price. You will be charged the new price on your next order.

Can I change the product after subscribing?

Yes, you can. Write to us at care@himalayawellness.com for the product you want to switch to and the same will reflect on your next month’s order.

Can I skip a month’s subscription?

Yes, you can. Login to your account, click on manage subscription and click on Skip Subscription. We will not process the next package; it will be resumed a month later.

How do I ensure payment is auto and I keep getting my order every month?

You need to connect your credit or debit card for hassle free payments every month.

Can I reschedule my subscription?

Yes, you can. Login to your account, click on manage subscription and scroll down to the Reschedule button. Choose a date that is convenient for you.

 

Can I change payment mode after subscription?

Yes, you can. Login to your account, click on manage subscription and on Update in the Payment Method box. Choose your preferred payment mode.

Can I change my address?

Yes, you can. Login to your account, click on manage subscription and on Update in the Shipping Address box. Type in your new address.

How can I cancel my subscription?

Login to your account, click on manage subscription and click on Cancel Subscription.

Once cancelled can I re-subscribe later?

Don't you worry! You can always re-subscribe whenever you wish. Restart by clicking on the same 'Subscribe and save on every order' button on the product page.

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